Frequently Asked Questions

Here is Eco Medical's list of frequently asked questions. If you have any more questions, please contact our support number at (866) 832-5080.


Do you supply the medical waste containers?

We supply biohazard bins that are lined with red bags to all of our clients at no additional cost. You will be responsible for supplying your own sharps and pharmaceutical waste containers. We are happy to order them on your behalf at no profit - but it is often easier to order them yourself. If you want a recommendation, reach out to a team member.

How does this work?

Every Eco Medical client gets access to our online compliance portal through their unique login. Within our online compliance portal, you can view your pickup schedule, service schedule, medical waste manifests, assign trainings to staff, view regulations, and more. On each pickup date, we will take your full containers and replace them with clean and newly lined ones. You will be able to view all of the details of every waste pickup in our portal.

Where do you service within California?

We service all of California. Northern California, Southern California, and anywhere in between - our trucks can service you for your medical waste management needs at a frequency that is compliant with local regulations.

How often do you pick up?

We can pick up daily, weekly, monthly, every other month, quarterly, on-call, and with custom solutions. It depends on what works best for your facility and is compliant with California’s medical waste management laws. Depending on the amount of biohazard waste your facility generates, you may be required to have pickups as often as weekly.

What types of waste do you dispose of?

We are a complete medical waste management solution. We regularly pickup and dispose of biohazard waste, sharps waste, pharmaceutical waste, pathology waste, chemotherapy waste, and document or paper waste. If you need help identifying the waste streams your facility generates, contact one our local service representatives!

Do you require a contract?

Yes, we require a contract. Contracts help define our waste acceptance policy and outline the services to be delivered to our clients. All of our agreements are price locked & not to exceed the agreed upon rates. They also include a service guarantee where you can cancel without penalty if we do not uphold our end of the agreement.

What industries do you service?

We service all medical waste generating facilities. Some of our clients include surgery centers, post acute facilities, dental practices, community health centers, hospitals, laboratories, and more!

What size are your biohazard bins?

We use 28, 38, 48, or 96-gallon biohazard containers. Our 38 gallon biohazard bin typically fits between 5-15 sharps containers, depending on the sizing. Regardless of size, containers and their contents should not exceed 50 lbs per OSHA regulations.

Where are you located?

Our headquarters is in Fortuna, California - but we service the entirety of California.

Can you help me make sure I am compliant?

Yes, we can ensure you are compliant. We regularly perform walkthroughs for our clients to ensure they are handling their waste in accordance with the Medical Waste Management Act. One of our regulated waste specialists would be happy to consult with you and help correct any issues.